Returns & Exchanges

At Timpano Audio, we stand by the quality of our high-performance audio gear and offer a 30-day return policy for items in their original packaging. Please ensure all electronics are returned in brand-new condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the product in its original box with all included accessories and manuals, ensuring it is packed safely to prevent transit damage.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked carrier to send the package back to our designated returns facility.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or store credit within 5-7 business days.