Frequently Asked Questions
Everything you need to know about Timpano Audio products, shipping, and technical support.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes between 3 to 7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do Timpano Audio products come with a warranty?
Yes, all Timpano Audio products include a 1-year limited warranty from the date of purchase. This covers any manufacturing defects in materials or workmanship under normal use.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for items in their original, unopened packaging. If the product has been installed or the original seal is broken, a restocking fee may apply. Please contact our support team to initiate an RMA request.
Can I get technical assistance for installing my audio equipment?
Absolutely. We provide technical support to help you optimize your sound system. You can reach out to our experts via the 'Contact Us' page or refer to the wiring diagrams and manuals available on each product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Currently, we ship directly to customers within the United States. For international inquiries, please contact our sales department to find an authorized Timpano Audio distributor in your region.